Legal Notice


© Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S.A.M.P. (SEGITTUR). Reproduction in whole or in part, by any means whatsoever, is prohibited without express permission in writing. All rights reserved.

These general conditions govern access and use of the website which SEGITTUR makes available, free of charge, to Internet users, and to the information relating to any of the products and services contained therein. Access to this website implies full acceptance, without exception, of each and every provision included in this Legal Notice, in the version published by SEGITTUR at the time of access to the Portal by the User. As a consequence, the User should read this Legal Notice carefully each time he/she wishes to use the Portal, given that it could undergo modifications.

The use of specific services offered at this website is furthermore regulated by the specific conditions governing each particular case, which may substitute, complete and/or modify the current Legal Notice. Therefore before using these services, the User must also carefully read the special conditions applying, which will be deemed as having been accepted merely by the use of the services.

In the same way, use of the Web Portal is subject to all notices, conditions of use and instructions made known to the User by SEGITTUR, which may substitute, complete and/or modify this Legal Notice.

The display, printing and partial downloading of content from the website is authorised solely and exclusively under the following conditions: 1) That it is compatible with the aims of the website. 2) That it is done for the sole purpose of obtaining the information contained therein for personal and private use. Its use for commercial ends or distribution, public communication, transformation or decompilation is expressly prohibited. However, SEGITTUR may authorise the publication of these contents in any medium or their use, distribution or inclusion in other contexts accessible to third parties. 3) That none of the content relating to this website should be modified in any way whatsoever. 4) That no graphics, icons or images available at this website should be used, copied or distributed separately from the text or the other images that accompany it.

SEGITTUR reserves the right to modify and update the information contained on its web site, also the configuration and presentation and conditions of access, at any time and without prior notice.

SEGITTUR does not guarantee that access to the web will be free from interruptions or errors in content, nor that it will be updated, although it will strive to avoid, repair and update as required.

The information contained on these pages is valid on the date of its most recent update. SEGITTUR reserves the right to introduce modifications or to omit partially or totally the current content of its website whenever it deems appropriate, and also to prevent or restrict access temporarily or permanently.


Intellectual and Industrial Property

All brands, trade names and distinctive signs of any kind appearing on the Portal are subject to the intellectual and industrial property rights of SEGITTUR or of third-parties, without the use of or access to the Portal and/or services entitling the User to any rights over the aforesaid brands, trade names and/or distinctive signs.

The content, understood to include and not limited to the texts, photographs, databases, graphics, audiovisual content, source code, software, etc., is subject to the intellectual and industrial property rights of SEGITTUR or of third-parties. This Legal Notice does not cede to the User any right of exploitation which exists or may exist over such content other than that strictly necessary for the correct use of the Portal and services.

Access by the User of the content and services on the Portal in no case implies any type of surrender, transfer or assignment, in full or in part, of the above rights, nor does it confer any right of use, modification, exploitation, reproduction, distribution or public communication over the content or distinctive marks subject to intellectual or industrial property rights, without prior express authorisation, specifically granted for the purpose by SEGITTUR, or the third party owning the rights.

The User only has the right to view and make copies of the content, solely for personal use, and must exercise this right in accordance with the principles of good faith and current legislation.


Conditions for access to and use of the portal

The services offered by SEGITTUR on the Portal are, as a rule, and unless otherwise stated, free of charge. Notwithstanding the above, some of the services provided by third parties through the Portal may be subject to the payment of a fee, in which case the conditions set by such third parties for the provision of their services shall apply.

Access to services rendered via the Web Portal does not require, in general, prior subscription or registration by Users, notwithstanding the fact that for access to certain services, prior registration on the part of the User is indeed required.

The User guarantees that the information supplied when registering for the services requiring User Registration is true and authentic and is obliged to keep this information updated. In all cases, the User is solely responsible for supplying false or erroneous statements and for the damage this may cause SEGITTUR or third parties.

The User agrees to use the content and services available through the Web Portal in accordance with these General Conditions and the Specific Conditions established for certain services, and also in accordance with that specified by the Law, moral conduct, good customs and public order.

The User undertakes to respect the intellectual property rights of SEGITTUR and third parties, and to this end, will refrain from reproducing, copying, distributing, broadcasting or any other form of public communication, transforming or modifying the content, unless authorised by the owner of these rights, or it is legally permitted to do so.

The User may not use data obtained at the Web Portal to carry out electronic, publicity, promotional or commercial communications, unless with prior consent from those affected.

Minors using the Services must obtain prior permission from their parents, guardians or legal representatives, who will be held responsible for any actions made by minors under their charge. Full responsibility for deciding the specific content and services that minors can access lies with the adults responsible for them. As it is possible for minors to access unsuitable information over the Internet, Users are informed that there are devices, mainly computer programs for filtering and blocking information, and which limit what content is available; although they are not infallible, they are particularly useful for controlling and restricting material that minors may access.

– Provenance and reliability of the information.

SEGITTUR has created this website to provide Users with access to information about Sociedad Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S.A. SEGITTUR has obtained the information and materials included on the Website from official sources and others considered to be reliable; however, although reasonable measures have been taken to ensure that the information contained is correct, SEGITTUR does not guarantee that it is accurate, complete or up-to-date and, consequently, it should not be relied upon as if it were. SEGITTUR expressly denies any responsibility for error or omission in the information contained on the pages of this Website. SEGITTUR makes this material available to Users on an individual basis, as an end-user licence. Therefore, any commercial use of this right of access is prohibited.

Third parties are responsible for guaranteeing that the material provided for inclusion in this Portal meets applicable Spanish or overseas legal requirements. SEGITTUR expressly denies all responsibility for any error, omission or incorrectness in the material, errors in interpretation, and any loss, disappointment, negligence or damage that may occur from having relied on the material.

The data and other material appearing on this server have been included according to strict quality control procedures. However, SEGITTUR is not responsible for the content on this server. In particular, SEGITTUR does not undertake to update content immediately. The data contained here should not be considered official. Only those data that appear in printed publications by SEGITTUR, or that have been expressly certified by SEGITTUR-controlled services, should be considered official.

Use of this information is authorised provided the source is quoted: Source: SEGITTUR web server “”. Nevertheless, copying or reproduction of data using any electronic media (networks, data bases or electronic publications), which make this information available to multiple Users without prior written consent from SEGITTUR, is prohibited.

– Obligacions for correct use of the Portal, its services and its content.

The User agrees to use the Web Portal and services in accordance with the law, this Legal Notice, the Specific Conditions for certain services and other notices, conditions of use and instructions made known to the User, as well as with generally accepted morality and good customs, and public order.

To this effect, the User will abstain from using any of the services to aims or effects which are illicit, prohibited in this Legal Notice, detrimental to the rights and interests of third parties, or which in any way may damage, disable, overload or prevent the normal usage of the services, IT equipment, or the documents, archives and any type of content stored in any IT equipment belonging to SEGITTUR or to other Internet Users (hardware and software).

In particular, and including but not limited to the following, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, sound and/or image files, software and, in general, any type of material that:

  • a) In any way opposes, denigrates, or impugns the fundamental rights and public liberties recognised in the constitution, international treaties or remaining legislation.
  • b) Induces, incites or promotes actions that are criminal, derogatory, defamatory or, generally contrary to law, moral standards, generally accepted good habits or public order; or discriminatory actions, attitudes and thoughts on grounds of sex, race, religion, beliefs, age or status.
  • c) Is false, ambiguous, incorrect, exaggerated or inappropriate, with the result that it induces, or may induce, errors on the subject or the intentions and purposes of the communicator.
  • d) Is protected by any intellectual property rights belonging to third parties, without the User having obtained prior authorisation from the owners which is required in order to effect the use, or desired use.
  • e) That in any way discredits SEGITTUR or third parties.
  • f) Consists of either illegal, deceptive or unfair publicity, and in general, constitutes unfair competition.
  • g) Whose characteristics cause disruption to the normal operation of the service.

The User also agrees to use the content made available to Users on the Web Portal, this meaning, and this list is non-exhaustive, texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sonic content, as well as graphic design and fonts (hereinafter “Content”), in accordance with the law, this Legal Notice, the Specific Conditions for certain Services and other notices, conditions of use and instructions made known, as well as with morality and generally accepted good customs and public order.

– Analysis and/or verification mechanisms.

Some of the pages of the SEGITTUR portal have analysis and/or verification mechanisms –cookies– that are small data files generated on the user or client’s computer when he/she navigates the Portal’s sites and pages. The cookies that can be used at the sites and pages of the Portal are associated solely with the browser of a specific computer (an anonymous User), and do not in themselves provide names and surnames of Users. They allow our systems to remember the language and portal chosen, along with other navigation characteristics and preferences chosen by the user during his first session. These cookies are not invasive or harmful. Nor do they contain personal details – their only function is to personalise navigation options as previously expressed. The User has the option of configuring his/her browser to receive notice of receipt of cookies, and in order to prevent the installation of cookies on his/her hard disk. Users who so desire may disable and/or delete these cookies.

The cookies which are used at the sites and pages of the Portal may be served by SEGITTUR, in which case they are served from the various servers operated by SEGITTUR, or by the servers of specific third parties who provide SEGITTUR with services and serve cookies through TURESPAÑA (such as, for example, those used in order to serve specific content and which let the User view this content according to predetermined forms, times and number of occasions).

– Establishment of hyperlinks.

Users who intend to establish a hyperlink between their website and the SEGITTUR Portal should meet the following conditions:

  • a) There must be no confusion to other potential users about the origin and property of each of the websites. b) The hyperlink must permit access to the home page of the Portal only, but must not reproduce this in any way. Neither must any frames be created around any pages of the SEGITTUR Portal.
  • b) The website in which the hyperlink is established must not contain any information or content that is false, inaccurate, illicit, illegal, immoral, or contrary to generally accepted customs or public order. Neither must it contain any content that is contrary to the rights of third parties.
  • c) The website in which the hyperlink is established must not contain any brand, name, logo, slogan or any other distinctive marks belonging to SEGITTUR, with the exception of those marks that form part of said hyperlink itself.
  • d) Establishment of the hyperlink does not in any way imply the existence of relations between SEGITTUR and the owner of the website in which it is established. Neither does it in any way imply acceptance or approval of the content or services of said website, and there must, then, be no statement or implication to the effect that SEGITTUR authorises the hyperlink or supervises or assumes any of the services available via the website at which the hyperlink is established.

– Privacy Policy – Mobile Applications

This Privacy Policy sets out how personal data will be handled on this website. It is essential that you read and accept it before continuing to browse.

In the case of children under the age of thirteen, the consent of their parents or guardians is required for processing of their personal data.

Under no circumstances shall data concerning the professional or financial situation or the privacy of other members of the family be collected from the minor without their consent.

If you are under thirteen years of age and have accessed this website without informing your parents, you must not register as a user.

This website respects and protects of its users’ personal data. As a user you should know that your rights are guaranteed.

We have striven to create a safe, secure space; therefore, we want to share our principles regarding your privacy:

  • We never ask for personal information unless it is really necessary to provide you with the services you require.
  • We never share personal information about our users with anyone, except to comply with the law or with your express permission.
  • We will never use your personal data for any purpose other than that which is set out in this Privacy Policy.

It should be noted that this Privacy Policy may vary depending on legislative or self-regulatory requirements, so users are advised to revisit it periodically. It will be applicable in the event that users decide to fill in any contact forms on the website whereby personal data are collected.

SEGITTUR has adapted this website to the requirements of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights. It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR), as well as with Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE or LSSI).

Data Controller for your personal data

  • Identity of the Data Controller: Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S. A. M. P.
  • Trading name: SEGITTUR
  • Tax ID number: A81874984
  • Address: Paseo de la Castellana 135, planta 16, 28046 MADRID
  • Email:
  • Registered in the Commercial Register for Madrid under T-12593; Se 8, F-129, H-201307; CIF A81874984

We implement all the technical and organisational security measures established by current legislation for processing our users’ data.

How did we obtain your data?

The personal data that we process at SEGITTUR comes from:

  • Subscription form

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not SEGITTUR is processing personal data concerning them. Interested parties have the right to:

  • Request access to personal data relating to the data subject
  • Request rectification or deletion
  • Request restriction of data processing
  • Oppose the processing
  • Request data portability

Interested parties may access their personal data and request rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, data subjects may request that processing of their data is restricted, in which case the data will only be kept for exercising or defending claims. These rights are known generically as ARCO rights.

Under certain circumstances and for reasons related to a particular situation, data subjects may object to processing of their data. SEGITTUR will cease processing the data except for compelling legitimate grounds or to make or defend possible claims. As a data subject, you have the right to receive personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transfer it to another Data Controller when:

  • Processing is based on consent.
  • The data have been provided by the interested party.
  • Processing is carried out automatically.

In exercising your right to data portability, you have the right to have personal data transmitted directly from Data Controller to Data Controller where technically feasible.

Data subjects also have the right to lodge a complaint with the supervisory authority, in this case the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them is in breach of the Regulation.

For what purposes do we process your personal data?

When a user accesses this website, they provide personal information for which SEGITTUR is responsible. This information may include personal information, such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, you consent to your information being collected, used, managed and stored by SEGITTUR only as described in this Privacy Policy.

Content subscription form: In this case, we request the following personal data: Name and email address to manage the subscription list and send newsletters – this information is provided by the user when subscribing. Within the website, there are several forms to complete in order to activate the subscription.

In accordance with the provisions of the European General Data Protection Regulation (GDPR) 2016/679, SEGITTUR, with its registered address at Paseo de la Castellana 135, Planta 16, 28046 MADRID, will be responsible for processing data corresponding to Website Users and subscribers.

SEGITTUR does not sell, rent or lease personal data that may identify the user to third parties without prior consent, nor will it do so in the future. However, in some cases, collaborations with other professionals may take place, in which case users will be asked to give their consent, informing them of the identity of the collaborator and the purpose of the collaboration. This will always be carried out to the highest security standards.

Legitimacy of processing your data

The legal basis for processing your data is: consent

Data category

The categories of data processed are identification data.

No specially protected categories of data are processed.

How long do we keep your data?

The personal data provided will be retained:

  • Until the data subject requests their deletion, or at the end of the period established for this purpose and accepted by the data subject.

To which recipients will your data be communicated?

  • To the competent public administrations, in the cases provided for in the Law and for the purposes defined therein.

Acceptance and consent

The user declares that they have been informed of the conditions regarding the protection of personal data and that they both accept and consent to the processing thereof by SEGITTUR in the manner and for the purposes indicated in this Privacy Policy.


The consent given, both for the processing and for the transfer of the interested parties’ data, may be revoked at any time by notifying SEGITTUR in the terms established in this Policy for exercising ARCO rights. Under no circumstances shall such revocation be retroactive.

Changes to the Privacy Policy

SEGITTUR reserves the right to modify this Policy to adapt it to new legislation or jurisprudence, as well as to industry practices. In such cases, SEGITTUR will announce on this page the changes introduced with reasonable advance notice of their implementation.

– Excluded guarantees and liability

1.- For the functioning, content and services of the Portal

SEGITTUR does not guarantee the availability and continuity of the functioning of the Portal, its services and content. Therefore, under no circumstances will it be responsible for harm or prejudice of any kind that could result from the lack of availability or continuity of the Portal or any of its services, or from failures in access to the different pages of the Portal or to those pages offering specific services.

SEGITTUR does not guarantee use of the Portal, its services or content, for carrying out any specific activity. Therefore, use of information, content and services is carried out under the sole and exclusive responsibility of the User.

SEGITTUR offers the content included in the Portal, with information from internal and external sources alike, in good faith. Due to this, and to the large amount of information made available to the User via the Portal, SEGITTUR cannot guarantee that this information is completely reliable, legal, exact and up to date, despite the best efforts to achieve this. Therefore it is free from all responsibility for damage and prejudice of any kind that could result from these circumstances; in the same way, SEGITTUR neither controls nor guarantees the absence of viruses or other elements in the content of the Portal, and in the services offered by third parties via the Portal, which could produce alterations in your IT system (software and hardware), or in electronic documents and files stored in your IT system, and is thereby excluded from any responsibility for damage or prejudice of any kind that could result from the presence of viruses or other damaging elements in those contents or services.

Under no circumstances will SEGITTUR be responsible, whether directly or indirectly, for any content, information, communication, opinion or manifestation of any kind communicated, broadcast, transmitted or exhibited via the Portal, which comes from an external source.

2.- For the information, content and services hosted outside the Portal

The Portal offers users technical link mechanisms, directories and search tools (such as, amongst others, links, banners, etc.), which allow access to web pages and sites belonging to and/or managed by third parties, with the aim of allowing Portal Users to search for and access information, content and services available on the Internet.

The results of technical link mechanisms, directories and search tools are provided directly by third parties, and are a consequence of the automatic functioning of technical systems. Therefore, SEGITTUR is not responsible for control and vigilance over their content and services, and assumes no responsibility, whether direct or indirect, for said web pages or sites, their content, services or transactions carried out via them. The User should be extremely prudent in the evaluation and use of information, content and services made available via these mechanisms.

3.- For the use that the users make of the Portal, SEGITTUR has no obligation and cannot control the use that made of the Portal, its services and contents by the users. Specifically, SEGITTUR does not guarantee that Users make use of the aforementioned in accordance with this Legal Notice, and should it be the case, with the Specific Conditions, notices, conditions of use and instructions resulting from application, nor that they do so legally and appropriately, and is not responsible in any way for damage or prejudice of any kind that could result from users’ illegal, incorrect, inappropriate or inadequate use of the Portal, its services or its content.

In the same way, SEGITTUR does not guarantee the privacy and security of use of the Portal and, especially, it does not guarantee that non-authorised third parties will not be able to gain knowledge of the type, conditions, characteristics and circumstances of use of the Web Portal made by Users’. Therefore it is not responsible for damages and prejudice of any kind that could result from this non-authorised access.

If any of these conditions were to be declared illegal, invalid or inapplicable due to a law in the State in which these conditions are applied, they will be considered void (to the extent and under the jurisdiction that these conditions become illegal, invalid or inapplicable); nevertheless, the remaining terms and conditions will continue in force and remain binding and enforceable.

For all the pages on this site Copyright © 2003. SOCIEDAD MERCANTIL ESTATAL PARA LA GESTIÓN DE LA INNOVACIÓN Y LAS TECNOLOGÍAS TURÍSTICAS, S.A.M.P.(SEGITTUR), Paseo de la Castellana 135, planta 16, 28046 Madrid. Spain.

Technical support. Any questions or comments about the content of this server should be addressed to Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S.A.M.P. (SEGITTUR).

E-mail:; telephone: (+34) 91 443 07 07; fax: (+34) 91 443 04 17

This license for use is governed by Spanish law, regardless of the legal situation of the User. Any dispute that may arise in the interpretation of this agreement will be resolved by the Spanish courts.