Transparency and other information

Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas, S.A.M.P (SEGITTUR), under the Ministry of Industry, Trade and Tourism, and attached to the State Secretariat for Tourism, is responsible for promoting innovation (R&D) in the Spanish tourism sector, both in the public sector (new promotion models and channels, management and creation of smart destinations, etc.) and in the private sector (support for entrepreneurs, new sustainable and more competitive management models, exporting Spanish technology).

SEGITTUR is a powerful and effective operator capable of contributing to the development, modernisation and maintenance of a leading tourist industry through technological innovation. It generates and manages the technology, expertise, and innovation necessary to improve competitiveness, quality and sustainability in the environmental, economic and social aspects of tourism. It disseminates, promotes and implements in tourism markets both at home and abroad the best practices, know-how and technological innovation that have made Spain a world reference in the sphere of international tourism.

SEGITTUR is a state-owned trading company wholly owned by the General State Administration which, as stated in Article 2-bis of its Articles of Association, “is an instrumental resource and technical service of the State Administration and the Spanish Tourism Institute (TURESPAÑA), as well as of the entities, agencies or entities” that are contracting authorities and are linked to or directly or indirectly dependent on them. As mentioned in SEGITTUR’s annual accounts, the essential part of its activity is performed for the General State Administration (mainly the State Secretariat for Tourism), through orders and credit transfers charged to its budgets

Functions and implementing regulations

The Sociedad Mercantil Estatal para la Gestión de la Innovación y las Tecnologías Turísticas (SEGITTUR) is aligned with the main objectives of the State Secretariat for Tourism and, therefore, of the Ministry of Industry, Trade and Tourism.

We are currently working to respond to a strategy based on 5 lines of action:

Digital Marketing

SEGITTUR has invested strongly in digital marketing, having accumulated more than fifteen years of experience in promoting Spain as a tourist destination abroad, as well as its cultural heritage through the management of online marketing strategies, with the design, management and maintenance of web portals and social media strategy.

Our main projects include www.spain.info  and www.españaescultura.es

Internationalisation

SEGITTUR operates in national and international tourism markets using the best practices, knowledge and technological innovation that have made Spain a world leader in the field of international tourism.

We promote the internationalisation of our tourism SMEs, guiding them in the opening of new markets and promoting the export of their tourism products and services, and facilitating access to Spanish international cooperation funds with a special interest in Latin America.

We also support and promote the entrepreneurial Spanish tourism ecosystem, with a particular emphasis on technology-based tourism companies with innovative projects and developments.

Digital Transformation

SEGITTUR is working to find solutions that respond to the new needs arising from the increasing role of new technologies in tourism. Tourism is an example of how the increasing computer literacy of users has transformed the existing business model, from the point of view of both supply and demand.

Digital transformation is a challenge for destinations and tourism companies, but it also brings a range of opportunities which SEGITTUR hopes Spain’s tourism industry can take advantage of, working together to improve its competitiveness.

Smart Destinations

SEGITTUR is working on the Smart Destinations project for the State Secretariat for Tourism. We are committed to a tourism development model based on the concepts of governance, innovation, technology, sustainability and accessibility, which aims to guarantee the present and future of tourism.  This model has been internationally recognised by such prominent organisations and institutions as UNWTO, the OECD, the IDB and the WTTC.

We are also working to improve and develop tourism metrics and knowledge systems.

SDGs and Sustainability

SEGITTUR is are aware of the importance of tourism contributing to the achievement of the Sustainable Development Goals (SDGs) of the United Nations Global Compact. SEGITTUR is working to make a contribution to these goals, and in this way achieve sustainable development in tourism.

Applicable Legislation

  • General Budget Law
  • Commercial Code
  • Capital Companies Act
  • Public Sector Contracts Act, in those provisions that apply to it.
  • Regulatory Instruction on Relations with State-Owned Companies in which the Directorate General of State Assets and Liabilities has an Interest

Declaration of Responsibility for not exceeding the subcontracting limits in the orders of the Own Means received.

Economic, budgetary and statistical information

  • CONTRACTS

The contracts formalised by SEGITTUR are published on the state procurement platform, which can be accessed via this link.

  • AGREEMENTS AND MANAGEMENT ASSIGNMENTS

Information on agreements and management assignments can be found in the downloadable PDF.

  • SUBSIDIES AND GRANTS AWARDED

This company has not granted any public subsidies or aid.

  • BUDGETS

The operating and capital budgets and multi-annual action programmes of this company are available in the downloadable PDF files.

  • ANNUAL ACCOUNTS AND OTHER FINANCIAL INFORMATION

The annual accounts of this company can be found in the downloadable PDF files.

  • REMUNERATION OF SENIOR OFFICIALS

The remuneration of senior officials can be consulted in the downloadable PDFs.

  • AVERAGE SUPPLIER PAYMENT PERIOD

The average supplier payment period can be consulted in the downloadable PDF.

Right of access

In accordance with the provisions of article 17 of Law 19/2013 of 9 December, on Transparency, Access to Public Information and Good Governance, the procedure for exercising the right of access to public information of this company shall begin with the submission of the corresponding request, in a Spanish language, which must be addressed to the information and transparency unit of the company, integrated in the Administration Management.

The application may be submitted by any means which provides a record of:

  1. The identity of the applicant.
  2. The information requested.
  3. A contact address, preferably email, for communication purposes.
  4. Where applicable, the preferred method of accessing the requested information.

For the exercise of the right of access it should be remembered that the request may be submitted in the form provided for in the Administrative Procedure Act:

  1. Electronic processing signed by means of a recognised digital signature that enables the identity of the applicant to be verified.
  2. In person at the Company’s headquarters.
  3. Administrative record.
  4. Post code

The applicant is not obliged to give reasons for their request for access to information. However, they may state the reasons for requesting the information, which may be taken into account when the decision is taken. Nonetheless, the absence of a statement of reasons shall not in itself be grounds for rejecting the application.

In accordance with Article 18 of the aforementioned law, applications are inadmissible for processing:

  1. which relate to information that is in the course of preparation or general publication.
  2. which refer to information of an ancillary or supporting nature, such as information contained in notes, drafts, opinions, summaries, communications and reports, whether internal or between dependent or related bodies or entities.
  3. which relate to information the disclosure of which requires prior reprocessing.
  4. which are addressed to a body which does not hold the information when the competent body is not known.
  5. which are manifestly repetitive or abusive in nature, which is not justified by the law’s aim of transparency.

In the event that the application is rejected on the grounds set out in point 4) of the previous paragraph, the body that decides to reject the application must indicate in the decision the body that, in its opinion, is competent to hear the application.

The company body in charge of processing the request for access to information is the Administration Management.

Access to Information Request Form

The application form for access to information can be found in the downloadable PDF.